Privacy policy
Data policy
We have a very limited number of reasons for collecting and storing personal data, these include:
- To contact you in relation to any services we are providing for you or your clients
- To contact you regarding changes to your membership, our staff, equipment, facilities or
anything that may affect your experience with us - To contact you about news, promotions or events that we think you may be interested in
We will need to hold some of your personal data in order to contact you for the above reasons and
we will do so, with your permission, for the duration of your membership with us. Following this, we
will keep your data on file for a period of 6 months, unless you ask us to delete it. You can request a
copy of the data we hold for you at any time and you can also request to be ‘forgotten.’ If, after 6
months, we have had no correspondence with you, we will remove your data permanently from our
system.
If we wanted to contact you regarding promotions or anything not related to products or services we
are already providing for you, we will ask your permission before doing so.
We may hold your personal data because you have registered interest in the services we provide,
but have not yet purchased a membership. In this situation we may contact you from time to time to
let you know about offers, upcoming events or to provide informative content related to the service
you registered interest in.
Types of data we collect
We only collect certain types of personal data, none of which are considered “sensitive” or “special
categories” in that they cannot be processed to uniquely identify one specific individual (e.g. genetic
or biometric). The categories of personal data that we store are as follows:
- Name and Surname
- Email address
- Work, home or mobile telephone numbers
- Company or home address
How your data is stored and processed
We have a CRM database called TeamUp where we store all personal data for our members. If you
have purchased a membership, your data will be stored within TeamUP. We occasionally use your
email address or telephone number to contact you for promotional purposes, we will not do this
unless we have permission.
We also use Mail Chimp to send promotional or informative emails to those contacts that have
opted in to receive them, if you have not opted in your data will not be saved to our Mail Chimp
account. If you have opted in, only your name and email address will be stored. The Mail Chimp
servers are in a secure facility in the United States and they use DDOS mitigation to protect all their
data.
Engineers are able to access our systems and company files but only with our permission. They will
not be able to access password protected files unless given access by the data controller of
Boulevard Events, Mark Maher.
The offsite data centre servers are backed up and encrypted, the back-up data centre is at the
company HQ of our IT support provider which is in Brentford.
Aside from those detailed above, we do not share any personal data with third parties.